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Frequently Asked Questions

What form of payment do you accept?

All our services are either prepaid or paid on site the day of shoot.

How soon can I expect my photography?

Our turn around time is 24 hours from the shoot.

How much notice do you need to reschedule or cancel a photo shoot?

We require a 24 hour advance notice for rescheduling or cancellation. Otherwise $50 is applied as rescheduling/cancellation fee.

If either the property owner or realtor are not present at the time of the scheduled photography shoot, the payment will not be refunded.

What are the terms of payment?

All our services are either prepaid or paid on site the day of shoot.

Can I Provide you the lock box number or property key?

No. Either the property owner or realtor should be on-site during the shoot.

Are the photos and tour compatile with smart phones?

All photography and videos are compatible with ios and android devices.

Can I choose my own music for my video?

Yes, but most sites will not allow unlicensed music with the video.  If you have rights to a song, we can use it.  Just send us your music file and we will add it to your video.

What if its raining during my shoot?